DCS Comprehensive Health Plan

Quality of Care

Statement/Purpose

Quality of care is a critical component of the DCS Comprehensive Health Plan (DCS CHP) Department of Quality Improvement and Performance Management (QM/PI) Program. Concerns, complaints and potential quality of care (QOC) issues are identified and systematically examined to ensure that health care services meet acceptable standards of care and comply with state and federal regulations.

Definitions

[List definitions not commonly known that are specific to the policy]

Policy

[Policies are the guiding principles and/or rules that ensure consistency and compliance with DCS CHP’s mission, values and strategic goals]

Procedure

[Procedure are high-level actions that guide adherence to policy. Procedures describe the methods used to comply with policy]